Introduction
Edflex uses Artificial Intelligence (AI) to personalize your learning experience while ensuring maximum data protection.
This article answers the most frequently asked questions about how AI is used within our platform.
Which features use AI?
AI enhances your Edflex experience through four main features:
Personalized Recommendations
AI analyzes your interests and learning journey to suggest the most relevant training content for you.
Smart Search
Search within our catalog leverages AI to deliver more accurate and context-aware results tailored to your query.
Skills Coaching
A virtual assistant supports you in developing your professional skills through personalized interactions and guidance.
Professional Situation Simulations
Practice real-life scenarios (interviews, negotiations, presentations) with a virtual interlocutor powered by natural voice synthesis.
Are your data protected?
Yes. Protecting your data is our absolute priority. Here is how we ensure security:
âś“ European hosting only
All AI infrastructures are hosted exclusively in Europe (AWS, OpenAI Europe, Cohere).
âś“ No personal data sharing
Only strictly necessary information is transmitted to AI models.
âś“ Full encryption
Your data is encrypted using the AES-256 standard.
âś“ Non-retention policy
Your data is never stored by our AI providers and is never used to train their models.
âś“ Regulatory compliance
Our AI systems are classified as “limited risk” under the European AI Act and validated by Ernst & Young.
âś“ Continuous legislative monitoring
We closely monitor regulatory developments with the support of Ernst & Young to ensure ongoing compliance and optimal data protection.
What about my conversations with AI?
Current status
For the Copilot feature (Search and Coaching), only your most recent conversation is stored locally in your browser.
This means it remains on your device and is not sent to our servers.
Coming soon
We plan to introduce secure storage of your conversation history so you can:
Retrieve previous exchanges
Track your progress over time
Maintain a record of your professional development
Guaranteed confidentiality
Your conversations remain strictly personal and confidential
Your organization’s administrators never have access to them
You will be able to delete your conversations at any time
These data will never be shared with third parties
Can I use Edflex without AI?
Yes, absolutely. AI usage is optional:
Your organization can disable all AI features at any time
Disabling AI does not affect the platform’s core functionalities
If you have questions about this, please contact our support team.
Frequently Asked Questions
Does AI have access to my personal data?
No. Only the information necessary for the services to function is transmitted, without any personally identifiable data.
Can my data leave the European Union?
No. All our AI infrastructures are hosted exclusively in Europe.
Does AI use my data for training?
No. Our contracts with AI providers guarantee a strict non-retention and non-training policy.
Who oversees AI security at Edflex?
Our system is audited annually by AI security experts. We conduct specialized penetration tests and maintain strict compliance with the European AI Act.
Can I trust AI responses?
AI is a pedagogical assistance tool. All features are supervised and include safeguards to ensure appropriate and relevant interactions. However, as with any virtual assistant, we encourage you to apply critical thinking.
Need Help?
For any additional questions about AI at Edflex, please contact our support team via the Help Center.